Who are we?
We are a young, entrepreneurial global expert in connectivity and data management services, focusing exclusively on the media and entertainment industry. In short, we allow creatives to collaborate on content wherever they are in the world. We do this by providing an extensive range of SaaS/PaaS solutions backed up by unrivalled technical support which enables them to manage and transfer valuable and critical content quickly, securely and effectively. Our media network is the largest and most established private, high-performance network for the media industry connecting the leading studios, production and post-production facilities across the globe. We recently acquired 5thKind, a leading cloud-based video collaboration platform for the Film and TV production industry. Over the last decade, 5th Kind has helped thousands of creatives streamline their workflows with a cloud-based asset management and discovery platform that enables key stakeholders to securely collaborate at a global scale, across the entire content lifecycle. Sohonet is the global expert in connectivity, media services, cloud based video collaboration and network security for the media and entertainment industry. We allow creatives to work on content wherever they are in the world by providing an extensive range of solutions which enable them to capture, transfer and store valuable and critical content quickly or to collaborate securely in real-time. And all of this is backed up by our unrivaled 24/7 technical support. The Sohonet Media Network is the largest and most-established private, high performance network for the media industry and connects over 450 of the leading studios, production and post-production facilities around the world. Sohonet enjoys strong partnerships within the broadcast and film industry, supporting organizations such as the BFC, The Production Guild, SIGGRAPH, HPA, SMPTE, The Digital Production Partnership, AMWA, UK Screen Association, StudioSysAdmins, MESA and MESA Europe, and The Visual Effects Society.
The Role
As a Senior Technical Project Manager in the Operations group, you will oversee multiple technical projects across business departments. Your primary responsibilities include managing internal and customer-facing projects from concept to delivery and driving continuous service improvements. This role requires a blend of project management, operational analysis, business systems expertise, and data analysis skills. You must be comfortable working with small delivery teams and taking ownership of key tasks. This includes writing requirements, collaborating with teams to quickly learn and document their systems and processes, creating project Gantt charts, leading workshops to resolve process issues, preparing project status reports, developing financial tracking sheets, and defining project success criteria.
Responsibilities
{$}Manage projects within agreed tolerances for benefits, cost, scope, timescales, quality, and risk, following project management methodology principles.
{$}Take ownership of hands-on tasks, including writing requirements, creating Gantt charts, leading workshops, creating workflow diagrams, statements of work, preparing reports, user guides, and defining success criteria.
{$}Own project budgets, effectively managing costs and conducting financial tracking and reporting.
{$}Analyze and resolve operational issues by evaluating problems, engaging stakeholders, and developing solutions.
{$}Prepare reports, presentations, and visual documentation to summarize and communicate findings to diverse audiences.
{$}Work hands-on with IT systems (e.g., Salesforce) to drive solution designs and system improvements aligned with business needs.
{$}Collaborate with internal teams (e.g., operations, finance, engineering) and external stakeholders (customers, suppliers) to deliver projects and operational initiatives. A Typical Week May Involve:
{$}Writing a Statement of Work for a customer project based on a bespoke set of requirements we’ve been asked to bid on.
{$}Working with Operational teams to understand and document a process issue, collaborating with engineering teams and stakeholders to develop a resolution plan, and seeing it through to completion.
{$}Writing requirements for a new tool a department wants to implement, eliciting these through workshops and an analysis of the current state and issues driving the change.
{$}Creating a project Gantt chart by breaking down work with engineering teams for a customer project, then managing progress through registers and project meetings.
{$}Preparing a slide deck for a customer kick-off meeting, then leading the meeting to go over project scope, objectives, timeline, and next steps.
{$}Driving project resources across multiple teams, ensuring accountability for deliverables and timelines.
{$}Producing internal and external project status reports to keep stakeholders informed.{$}-Pricing a customer project by breaking down work, working on estimates with delivery teams, obtaining supplier/contractor costs, and consolidating details for internal stakeholder review and sign-off.
Requirements
{$}Education: BA/BS in an analytical field such as Engineering, Mathematics, Business, or a related discipline.
{$}Experience: Extensive background in project management, IT operations, and business analysis, with a strong track record of successful project delivery.
{$}Certifications: PRINCE2 Practitioner or a similar project management certification.
{$}Technical Skills: Proficiency with tools such as Excel/Google Sheets, Microsoft Project, JIRA, and diagramming software (e.g., MS Visio, LucidChart).
{$}IT Systems: Experience with platforms like Salesforce is highly desirable.
Benefits
The successful candidate will also be eligible for the following benefits on completion of probation period:
{$}Individual Private Healthcare Plan with BUPA {$}Company Pension Plan with Aegon with match @ 5%
{$}Quarterly Group Bonus Scheme
{$}Life insurance
{$}Income protection
{$}Tailored training and development plan with our suppliers & partners
{$}Full access to ACI Learning online training platform
{$}Social events with the team
{$}High spec equipment provided (Macbook, Mobile and accessories)
{$}Ride2Work and eligible for an interest-free travelcard loan, to a maximum of 10% of basic salary
{$}Your holiday entitlement will be 25 days per annum. Plus one additional day for your Birthday and eight public holidays
Why do you want to work for Sohonet
{$}Hybrid role with at least two days in the office one being a Tuesday or Thursday
{$} 5+ years of project management experience with proven success in analyzing issues, scoping work, and driving completion.
{$} Strong analytical, problem-solving, data analysis, and organizational skills, with attention to detail and thoroughness.
{$}Skilled at working with operations, sales, finance, and engineering functions.
{$} Exceptional verbal and written communication skills, with an emphasis on delivering high-quality documentation.
{$}Proven ability to build and maintain strong relationships with customers, suppliers, and internal teams.
{$} A bright, curious individual eager to explore details of systems, processes, and solutions.
{$}Thrives in an informal, pragmatic environment that values teamwork.
Location
This position is based at Sohonet’s office in beautiful Soho, London
5 Soho St, London W1D 3DQ
